Defining moments

Ever have a defining moment? I just did.

I am sure now, more than ever, that I completely hate my job and will step up efforts to find another one.

I am supposed to be doing insurance billing. I was originally hired to do phones on a couple days a week and help clean up insurance issues on the other days. Then I was moved to the front desk to check-in patients for a couple months and then finally into what I thought was to concentrate on cleaning up the outstanding claims that are on the system and deal with insurance companies. I have yet to be able to spend an entire day doing that. Instead, I end up answering the telephone 80% of my work days and on Tuesdays - I get the inexplicable joy of spending 3+ hours at check-out. Add to that - the total feeling that they are doing me a favor and the lack of respect and I am just fed up. HELL - The dumb twit I call "Smacktard" gets more respect and gets to f**k off all day without getting in trouble - what does that say?

Along with that - I have offered, on many occasions, to spend a couple hours on the weekends matching insurance vouchers to copies of claims so that we can weed out our claim drawer for what is truly outstanding. I have been repeatedly told no - we will find another way and that I don't need to be spending my weekend doing that. (translation = we don't want to pay you for that) All the while it is piling sky freakin high.

The defining moments:

1 - I walked thru the office to get a phone call to someone else and when I was walking back to my desk (and hearing the phone ring off the hook) - I watched several people (including my boss) ignore the f'ing thing. Oh hell no - if I have to answer the damn thing - so do they.

2 - One of the ladies here (who I really do love to pieces) - is taking home patient statements this weekend to fold them and stuff them into envelopes to mail out on Monday. UMMMMM - I thought that was a big fat no no.

And then add an increasing irritation with smacktard. She talks on the phone with personal calls more than she does her job. She sits at the desk on the other side of a wall from me and hums along with her music (therefore making my ears hurt and me want to jam something in them). Yes - I think I have several issues with this one - I will be the first to admit it. But it totally erks me that this 20 year old, never held an office job in her life, twat can come in late and not call to let them know, can talk endlessly on the phone to whomever she feels like bitching about her boyfriend to and no matter how many times someone says something - she still does it and to top it off - she walks around here like she is the top f'ing shit. I got news for the dumb ass - she is far, far from top shit.

Anyway you all - I have had my defining moments and am now going to surf the local paper online for job opportunities! HAVE A GREAT WEEKEND!!!